-We accept items for exchange within 30-days of the purchase date (limited to one exchange unless defective).
We accept returns for full refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only.
Optional shipping fees such as Express or Overnight shipping are not refundable.
The item(s) that are returned for an exchange or refund MUST be new, unworn, unwashed, unaltered merchandise in resalable condition with original tags attached.
Domestic and international returns must be returned to us within 15 business days from the day we have approved your return authorization request. The item(s) must meet the following criteria:
NOTE: When trying on clothing, please take special care to ensure you are not wearing any deodorant or cologne that can leave a mark or scent.
In case product are returned with missing tag or seal cut, we will deduct $10 from your credit in case of a refund or store credit.
ALL EXCHANGES AND RETURNS MUST BE AUTHORIZED. Please contact us or call (888) 771-2872
If you received an item that is damaged or defective, you must notify us within 5 business days otherwise we will not accept the return.
All items in the Sale / Clearance categories are FINAL SALE. These "Final Sale" categories contain select styles with reduced prices that cannot be returned or exchanged.
Gift cards sales are final sale and cannot be redeemed for cash, no return accepted.
We make returns simple! To return your item/order, we simply ask you to provide us with the reason for return, the order number and item description/name using our general contact form (you can find the order number and item name under your account info, order confirmation email, or on your invoice). After the verification of your information, you will receive information to return the package to us.RETURN A PRODUCT
All returns MUST be authorized! To prevent delays, we ask that you adhere to our return instructions. We recommend to send the items via a traceable shipping method such as UPS, FedEx or DHL.
Disclaimer: We reserve the right to refuse any return or exchange on merchandise that does not meet the above requirements. Unfortunately, we cannot exchange, replace or credit altered merchandise. Please ensure you are completely satisfied with your item before you remove the tag(s).
Effective Jan 1st 2017